Privacy Policy

How we collect, use and protect your information.

Overview

Effective Date: 30 June 2026

Night Night Pty Ltd ("Night Night", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

By using our website or purchasing our products, you agree to the practices described in this Policy.

Night Night Pty Ltd
Level 3, Suite 329
98–100 Elizabeth Street
Melbourne VIC 3000
Australia

Information We Collect

Depending on how you interact with us, we may collect:

Information you provide

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account information
  • Purchase history
  • Customer support communications
  • Marketing preferences

Payment Information

Payments are processed securely by our payment providers.

Night Night does not store your payment card details.

Automatically Collected Information

When you visit our website we may collect:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Referring website
  • Pages visited
  • Session information
  • Cookies and similar technologies
  • Analytics data

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Deliver products and services
  • Manage pre-orders
  • Provide customer support
  • Send transactional communications
  • Send marketing communications where you have provided consent or where otherwise permitted by law
  • Improve our website and products
  • Detect fraud and protect our business
  • Meet legal and regulatory obligations

Marketing Communications

You will only receive promotional emails if you have subscribed or where permitted by applicable law.

You may unsubscribe at any time using the unsubscribe link included in every marketing email.

Transactional emails relating to your orders may still be sent after you unsubscribe from marketing communications.

Cookies

We use cookies and similar technologies to:

  • Remember your preferences
  • Enable website functionality
  • Improve website performance
  • Analyse visitor behaviour
  • Measure advertising performance

You can manage or disable cookies through your browser settings.

Some website features may not function correctly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers including:

  • Shopify
  • Payment providers (such as Stripe and Shop Pay)
  • Shipping and fulfilment partners
  • Email service providers
  • Analytics providers
  • Professional advisers
  • Government authorities where required by law

These providers are only permitted to use your information to perform services on our behalf.

International Transfers

Because we operate globally, your personal information may be transferred to and processed in countries outside your place of residence.

Where required by law, we use appropriate safeguards to protect your information during international transfers.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • fulfil orders
  • provide customer support
  • comply with legal obligations
  • resolve disputes
  • enforce our agreements

When information is no longer required, it is securely deleted or anonymised where reasonably practicable.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent
  • Restrict or object to certain processing
  • Request a copy of your information in a portable format
  • Opt out of certain marketing or advertising activities
  • Lodge a complaint with your local privacy regulator

We will respond to applicable requests in accordance with relevant privacy laws.

Data Security

We implement reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and products are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on this page and will become effective immediately upon publication unless otherwise stated.

Contact

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Night Night Pty Ltd
L3 329/98–100 Elizabeth Street
Melbourne VIC 3000 Australia

Email: hello@nightnight.au